This topic describes the service status of Log Service after you have an overdue payment.
Warning If you have an overdue payment, the system sends you a notification. In this case, you must renew your subscription at the earliest opportunity to prevent service suspension.
If you have an overdue payment, take note of the following issues:
- A bill is generated within 4 hours after the current billing cycle ends. Log Service automatically deducts the charges from your account balance. If the account balance is insufficient, the bill becomes overdue.
- If the bill is overdue for more than 15 days, Log Service becomes unavailable. However, you are still charged for the occupied storage space for 15 days until the resources are automatically released. In this case, the overdue amount increases. We recommend that you pay the overdue bill within 15 days to prevent business losses caused by service unavailability.
- If you pay the overdue bill within 15 days after Log Service becomes unavailable, Log Service is automatically enabled. Otherwise, Log Service releases your projects and clears your data. The cleared data cannot be recovered. You are still charged before the data is cleared. Therefore, if you no longer use Log Service, we recommend that you delete all data in Log Service.